Bizzo Privacy Policy

At Bizzo, we take your privacy seriously and are fully committed to protecting the personal data you share with us when you register, log in, and play at our online casino. This Bizzo Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data. By creating an account and using Bizzo Casino, you confirm that you have read and understood this policy and consent to the practices described below.

Bizzo is operated by Starsten Ltd., a company incorporated under the laws of the British Virgin Islands, with its registered address at Quijano Chambers, P.O. Box 3159, Road Town, Tortola, British Virgin Islands, Company Number 2174149. We operate under a licence issued by the Kahnawake Gaming Commission, licence No. 01056, issued on 13 May 2026. As the data controller, we are responsible for ensuring your information is processed lawfully, fairly, and transparently.

Information We Collect

When you use Bizzo Casino, whether through our website, mobile browser, or the Bizzo Casino app, we collect several categories of information to provide our services, verify your identity, and comply with our legal obligations.

• We collect registration data such as your name, date of birth, email address, phone number, and residential address when you sign up for a Bizzo login.
• We collect financial information, including payment method details, transaction history, and deposit and withdrawal records, when you fund your account or request a payout.
• We collect identity verification documents, such as a government-issued ID, proof of address, and proof of payment method, as part of our KYC (Know Your Customer) procedures.
• We gather technical data, including your IP address, device type, browser version, and geolocation, to secure your account and ensure compliance with our list of restricted territories.
• We track your gaming activity, including games played, bets placed, wagering history, and bonus usage, to manage your account, calculate loyalty points, and improve our services.
• We record your communications with our customer support team via email or LiveChat to resolve queries and improve service quality.

How We Use Your Information

We use the personal data we collect for a number of legitimate purposes connected with operating Bizzo Casino online. Our primary uses include:

• We use your data to create and manage your account, process your Bizzo casino login, and authenticate your identity each time you access our platform.
• We use your financial data to process deposits and withdrawals, apply withdrawal limits, and prevent fraud or money laundering.
• We use your gaming activity to calculate comp points, manage your VIP status, and determine eligibility for a Bizzo casino bonus, a Bizzo casino no deposit bonus, or other promotional offers such as free spins.
• We use your contact details to send you account notifications, security alerts, and, where you have opted in, marketing communications about new promotions, tournaments, or a Bizzo casino promo code.
• We use technical and behavioural data to detect suspicious activity, prevent underage gambling, and enforce our responsible gambling tools.
• We use aggregated, anonymised data for statistical analysis and to improve the performance and design of our website and app.

Cookies and Tracking Technologies

We use cookies and similar technologies when you visit online casino Bizzo to remember your preferences, keep you logged in, and analyse how you interact with our platform. Cookies also help us tailor bonus offers and ensure our website functions correctly across desktop, mobile, and app versions. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our services.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to operate Bizzo Casino effectively and lawfully.

• We share data with payment processors and financial institutions to complete deposits and withdrawals through methods such as VISA, MasterCard, Skrill, Neteller, ecoPayz, and cryptocurrency providers.
• We share data with identity verification providers to complete KYC checks before processing any withdrawal request.
• We share data with regulatory authorities, including the Kahnawake Gaming Commission, where required by law or licence conditions.
• We share data with game providers and platform suppliers, including Pragmatic Play, Evolution, NetEnt, and other partners, to deliver slots, live dealer games, and other content.
• We share data with fraud prevention and anti-money laundering services to protect our players and our business.

Data Security

We employ industry-standard security measures, including encryption, secure servers, and restricted internal access, to protect your personal and financial information from unauthorised access, loss, or misuse. While we take extensive precautions, no online platform can guarantee absolute security, and we encourage you to use a strong password and keep your Bizzo login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with legal, tax, and regulatory obligations, including anti-money laundering requirements. If your account becomes dormant for 12 consecutive months, we may apply an administrative fee as outlined in our terms, and your data will continue to be retained in accordance with applicable law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, and we are committed to respecting them wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to lodge a complaint with the relevant supervisory authority if you believe your data has been mishandled.

Restricted Jurisdictions

Bizzo Casino does not accept registrations from residents of certain restricted countries. If you access our services from a restricted jurisdiction using false information, we reserve the right to close your account and withhold any winnings. We process location data specifically to enforce these restrictions and comply with our licensing obligations.

Children's Privacy

Our services are intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with any funds handled in accordance with our terms and conditions.

Changes to This Policy

We may update this Bizzo Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you would like to exercise any of your rights described above, please contact our support team at support@Bizzo Casino.com. For complaints, you may write to us at complaints@Bizzo Casino.com. Our LiveChat is also available 24/7 for general assistance regarding your account or our services.